Returns

Returns are made easy at My Security Store

Changed your Mind?

In addition to your statuary rights we offer a 14 day no quibble returns policy, simply select "No Longer Required" on the form. After we reply please return your item to us in its original condition and in its original undamaged packaging with the form sent to you and we will refund the full cost of the product.

Faulty Product?

If your product is faulty please fill out the simple form below selecting "Faulty Product". We will organise a collection and then either a replacement, refund or repair (whichever is most appropriate).

We are open: 8:30am to 6:00pm - Mon to Fri
9:00am to 1:00pm - Sat
Call us on: 01628 902450
Need to return an item?

We aim to get you the product you need when you need it however if you need to return an item for any reason (in its original condition with undamaged packaging) you can do so within 14 days by simply filling in the below form.

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